Where can I find the API Key and Password?

When setting up integrations with third-party platforms such as manual systems, registration portals, or external applications, you will often need to provide an API Key and Password.

These credentials allow systems to securely authenticate and exchange data between the ASP platform and the external service.

Do I need both ASP and third-party credentials?

Depending on the integration, you may need:

• ASP API credentials

• Third-party platform API credentials

• Both sets of credentials

This ensures both systems can securely communicate and synchronise data correctly.

How do I get ASP API credentials?

If ASP API credentials are required, these must be generated by the ASP Support Team.

Each set of credentials is typically created specifically for:

• Your website

• The integration being configured

To obtain your API Key and Password:

1. Contact the ASP Support Team.

2. Provide details about the integration you are setting up.

3. The team will generate your credentials and send them to you to use in the integration setup.

When should I request API credentials?

We recommend contacting ASP Support at the earliest stage of planning your integration. Doing so allows the team to:

• Create your API credentials in advance

• Ensure your site data is prepared for the integration

• Help prevent delays during implementation

If you are unsure where to begin, please contact ASP Support or your dedicated Account Manager, who will be able to advise on the next steps.

Additional information

• In some cases, API keys and passwords can be shared across multiple websites within the same portfolio, particularly when using the same integration.

• In other cases, credentials may be generated per site or per integration, depending on the technical requirements.

The ASP Support Team will advise on the most appropriate setup for your integration.