Resetting an Exhibitor Password

If an exhibitor has forgotten their password and you do not have a record of their login details, you can reset it via the CMS.

🛠️ Step 1: Access the Exhibitor Record

• Go to Modules > Exhibitors.

• Find and open the exhibitor in question.

🛠️ Step 2: Open the Contact Details

• Scroll down to Exhibitor Contacts in the profile.

• Click on the name of the contact to open a pop-up window.

🛠️ Step 3: Reset the Password

• At the bottom of the pop-up, you will see:

  • Username

  • Reset Password

  • Confirm Password

• Enter a new password in Reset Password and repeat it in Confirm Password.

• For security, use a strong password containing uppercase, lowercase, numbers, and symbols. You can use online password generators, e.g., passwordsgenerator.net.

• Click Save.

✅ Step 4: Test and Communicate

• Test the login to ensure it works.

• Communicate the new password to your exhibitor securely.

⚠️ Note:
Exhibitor's can reset their own password via the zone login page if enabled.