Adding Multiple Contacts to Exhibitor Profiles – ASP Knowledge Base

Each exhibitor profile can have more than one contact. This is useful when multiple people need access to the exhibitor’s Ezone to make updates.

✏️ Adding Contacts Manually

If you only need to add a few contacts to an existing exhibitor:

Open the exhibitor in the CMS back office.
Click Add Contact.
Fill out the contact details.
Click Save Changes.

Required fields (for the contact to be functional):

First Name
Last Name
Email
Username (must be unique)
Password

Other fields are optional.

📄 Adding Multiple Contacts via CSV

If you need to assign multiple contacts to multiple exhibitors, a CSV import is the most efficient method.

📝 Step 1: Prepare Your CSV

Create a CSV file with the following columns:

Exhibitor Account Number
First Name
Surname
Username
Password
Contact Email
Contact Telephone (optional)
Any additional fields (e.g., Job Title)

💡 Tip: Repeat the Account Number for each contact associated with the same exhibitor. For example, if exhibitor 1010 has three contacts, repeat 1010 in each relevant row.

Save the file as a .CSV.

⬆️ Step 2: Upload the CSV in the CMS

Go to Modules > Exhibitors.
Hover over More in the top-right corner and select Import.
Use the Browse button to select your CSV file and upload it.

🔗 Step 3: Map Fields

Choose Import Method: Update Existing.
Map the CSV columns to the corresponding exhibitor fields:

CSV Column	CMS Field
Account Number	Account Number
First Name	Firstname
Surname	Lastname
Username	Username
Password	Password
Contact Email	Email (under 'Person')
Contact Telephone	Phone

💡 Tip: Ignore all other CMS fields not included in your CSV.

✅ Step 4: Preview and Submit

Click Submit to view a preview of the mapped contacts.
Verify that each contact is correctly assigned to the relevant exhibitor.
Click Submit again to complete the import.

All contacts in the CSV will now be added to their respective exhibitor profiles.

⚠️ Warnings & Best Practices

⚠️ Unique Username Required: Each contact must have a unique username. Duplicate usernames will cause errors.
💡 Check Account Numbers: Make sure the account numbers in the CSV match the correct exhibitors. Otherwise, contacts may be assigned incorrectly.
💡 Test First: If importing many contacts, try a small batch first to ensure mapping is correct.
⚠️ Password Security: Make sure passwords meet your organization’s security standards.