How to Set Up Outgoing Emails on ASP Forms

On any ASP-built form, we recommend creating an outgoing email upon form submission. This can be used to:

• Notify the user that their form has been received.

• Send the captured data to the show team for further processing.

⚙️ Steps to Create an Outgoing Email

1. Go to Modules > Forms.

2. Click the Emails tab and select Create Email.

Within this tab, you will see several configuration options:

⏱ When to Send

If your form has multiple completion stages, select the stage from the dropdown.

• Recommended: Choose Completion Stage to send the email once the form is fully submitted.

📤 Email From

This is the address the email will be sent from.

• Visitors can click Reply to respond to this email.

• Type the email address and hit return.

Tip: For more information on customizing the outgoing email address, refer to the [custom outgoing email article].

📝 Email From Alias

This is the name displayed to recipients when the email arrives.

• Examples: a real name (e.g., Jane Smith) or “Show Name Team.”

📥 Email To

Determine who receives the email. Options include:

• Typing an email address manually.

• Using the [Email] merge field to send it back to the person who completed the form.

Note: If the [Email] shortcut isn’t available, edit your email question and check the “Receive confirmation email(s)” box.

✉️ Subject

Enter the subject line for your outgoing email.

🖊 Body

This is where you write the main content of the email. You can personalize it using merge fields:

• Form Related: Pulls data directly from form questions.

  • Example: [first_name] will insert the user’s first name automatically.

• Global: Pulls data from predefined CMS fields.

  • Example: {{exhib_company}} will insert the exhibitor’s company name.

These fields help make your emails more personal and informative.

💾 Save Your Email

Once you’re happy with the setup, click Save and your outgoing email will be active.