Overview
If your CRM already provides forms, best practice is often to embed those forms directly into your website rather than sending users to a separate external page. This allows submissions to flow straight into your CRM while keeping the user journey on your site.
In ShowOff, third-party forms can usually be embedded using the Third Party Code widget.
Why Use Embedded CRM Forms
Embedding your CRM form directly into your website can:
send submissions straight into your CRM
remove the need for manual export and import
support faster lead follow-up
reduce user drop-off caused by redirects
preserve a more consistent user experience
When to Use a CRM Form
A third-party CRM form is often the better choice when:
your sales team needs leads to appear instantly in the CRM
you already use automated workflows in your CRM
you want to trigger follow-up emails or alerts immediately
you need the form data captured in a central system without extra integration work
How to Embed a CRM Form in ShowOff
Create the form within your CRM platform.
Copy the embed code or script provided by the CRM.
In ShowOff, go to the page or panel where the form should appear.
Insert a Third Party Code widget.
Paste the code into the widget.
Save and test the page before publishing.
Important Checks Before Going Live
Before publishing, confirm:
the form loads correctly on desktop and mobile
the submit action works
the data is appearing correctly in your CRM
any thank-you message or redirect behaves as expected
cookie consent and privacy messaging are appropriate for the form and destination
Added Best Practice
Google advises using the least disruptive format possible for overlays and dialogs, especially on mobile. If your CRM form is being shown in a pop-up or modal, check that it does not block users from accessing page content too aggressively. In many cases, embedding a form directly within the page is a cleaner option for both usability and search visibility.
Summary
Embedding CRM forms directly into your website helps combine better user experience with stronger lead handling. It is especially useful when your goal is to:
reduce friction
improve tracking
route leads straight into your sales process
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