Setting Up and Managing the Exhibitor Product Library

Using the Product Library is the recommended way for exhibitors to promote their products on the site. It is specifically designed to showcase product imagery effectively, allowing multiple images to be added to each product where needed.

Depending on your event setup, exhibitors can also upload an unlimited number of products, giving them full flexibility to present their complete product range.

This tool is highly valuable because it not only strengthens each exhibitor’s online presence, but also benefits you as the organiser. By adding more rich, relevant product content to your event website, the Product Library helps enhance the overall quality of the site, providing visitors with more information about the show and improving the website’s SEO value through increased searchable, keyword-rich content.

Creating a Product Library

To create a new Product Library:

Navigate to:
Libraries → Add New Library

Then:

• Select Type: Product

Benefits of Using a Product Library

Using the Product Library type allows you to:

• Add a featured image for stronger visual impact

• Upload multiple supporting images to showcase the product

• Include a short description for a quick summary

• Add a full description for a more detailed overview

Assigning the Library to Your Exhibitor Zone

You can allow exhibitors to upload documents, such as PDFs or brochures, by assigning the relevant library to your Exhibitor Zone.

Steps:

1. Go to Settings → Exhibitor Zone Settings

2. Configure which exhibitor statuses should have access to the library

This ensures exhibitors can contribute content directly, while maintaining structured and controlled content management.

Step 1: Ensure Exhibitors Have Access

Before exhibitors can upload products, the Product Library must be enabled for them.

• Confirm the Product Library is activated within the Exhibitor Zone

• Ensure it is visible in the Exhibitor Zone menu

Step 2: Add the Product Library to the Exhibitor Zone Menu

Once enabled, exhibitors will be able to access the Product Library directly from their menu.

To upload a product, exhibitors should navigate to:

Exhibitor Zone Menu Item → Click “Add New Item”

Step 3: How Exhibitors Upload Products

When adding a new product, exhibitors will need to complete the following fields:

• Title
  The product name as it will appear on the website.

• Date
  The date associated with the product entry.

• Featured Image
  The main product image, uploaded from the exhibitor’s device.

• Supporting Images
  Up to three additional images to help showcase the product.

• Short Description
  A brief summary of the product, fewer than 50 words.

• Description
  Detailed information about the product.

• Special Offer Option
  Enable this option to highlight the product as a special offer.

• Tags
  Keywords used to categorise and filter products.

Step 4: Image Specifications

For the best display results, all images should be optimised for web use.

Accepted file formats:
.jpg, .png, .gif, .webp

Recommended specifications:

• 1:1 aspect ratio

• Approximate size: 500 × 500 px

• File size under 2MB

Step 5: Image Upload Tips

Images taken on mobile phones often contain embedded metadata, known as EXIF data, which stores information such as device type and image orientation.

In some cases, this metadata can cause images to display incorrectly once uploaded. For example, they may appear rotated or flipped the wrong way.

To prevent display issues, exhibitors should:

• Open the image in an image editing program

• Check that the orientation is correct

• Rotate or adjust the image if required

• Save the file before uploading

Saving the image after editing typically resets or correctly applies the orientation metadata, helping ensure product images display correctly in the Product Library.