Using Announcements in Exhibitor Zone 2

Announcements allow you to display a pop-up message to exhibitors when they log into Exhibitor Zone 2. This is an effective way to share important updates, deadlines, or key information that you want exhibitors to see immediately upon login.

Important:
Announcements apply to Exhibitor Zone 2 only and do not apply to the Classic Exhibitor Zone.

❓ Why Use Announcements?

Announcements are ideal for:

• Highlighting important deadlines or reminders

• Sharing key event updates or operational information

• Promoting exhibitor resources or next steps

• Communicating urgent or time-sensitive messages

Because announcements appear as a pop-up on login, they offer high visibility and help ensure important messages are not missed.

🧭 Steps to Create an Announcement

1. Navigate to Modules in the main menu.

2. Select Zone.

3. Open the Announcements tab.

4. Select Add New Announcement.

5. Complete the announcement fields as required.

6. Save your changes.

Once saved, the announcement will be displayed to exhibitors when they log into Exhibitor Zone 2.

📣 Using Multiple Announcements

You can create multiple announcements at any time within Exhibitor Zone 2.

This means:

• More than one announcement pop-up can appear when an exhibitor logs in

• Multiple announcements can be active at the same time

• Different announcements can be created for different exhibitor groups

👥 Controlling Who Sees the Announcement

To ensure announcements are shown to the correct audience, use the Groups it applies to field.

• Select one or more exhibitor groups to target the announcement

• Only exhibitors within the selected groups will see the pop-up

Default Behaviour

If the Groups field is left blank (the default setting):

• The announcement will be shown to all available exhibitor groups

• This is useful for site-wide or event-wide messages

✏️ Adding Content to Your Announcement

Announcement Message (Required)

Use this field to add the main content of your message.
It should clearly communicate the key information you want exhibitors to read.

Image or Video (Optional)

You can include an image or a video to support your message.

Best practice:

• Keep videos under 10MB

• Use clear, relevant visuals that support the message

Auto-play Uploaded Videos

Controls whether a video starts playing automatically when the announcement appears.

• Enabled: Video plays immediately

• Disabled: User must click Play

Best practice:

• Avoid auto-play for long videos or videos with sound

• Consider user experience in shared or quiet environments

✅ Best Practice Tips

• Keep messages clear, concise, and action-focused

• Avoid overusing announcements to prevent message fatigue

• Stagger multiple announcements where possible

• Review announcements regularly and remove outdated content

• Test announcements by logging in as an exhibitor where possible

🛠️ Troubleshooting

Announcement not appearing?

• Confirm it has been saved

• Check group selection or confirm groups are intentionally left blank

Video not loading?

• Ensure the file size is under 10MB

Repeated pop-ups reported?

• Review announcement settings and expiry options

📝 Summary

Announcements in Exhibitor Zone 2 support multiple, targeted pop-ups and can also be applied globally when no groups are selected. Used correctly, they are an effective way to deliver high-visibility messages when exhibitors first log into your exhibitor zone.