If sessions or dates are missing from your event programme or agenda page, the issue is often caused by widget entry limits or browser caching. This guide provides clear steps to resolve common visibility problems in Showoff, ASP’s bespoke CMS for event websites.
1. Check Widget Entry Limit Settings
Event schedules in Showoff are displayed using configurable widgets. If sessions or dates aren’t appearing:
Check the widget’s Entries To Show setting.
Increasing this value allows more sessions or dates to be displayed, ensuring visitors see all event content.
2. Adjust Entries To Show: Step-by-Step
Log in to your Showoff CMS dashboard.
Navigate to the page containing your programme or agenda widget.
Open the widget configuration settings.
Locate the Entries To Show field and increase the value as needed.
Save and publish your changes to update the live site.
3. Resolve Caching & Display Issues
Browsers may display cached versions of pages, hiding new sessions.
Hard refresh the page, clear your browser cache, or use an incognito window to view the latest updates.
4. When to Contact Support
If entries remain missing after adjusting widget settings and clearing cache:
Contact ASP support for assistance.
Provide details such as affected dates and sessions to help troubleshoot effectively.
Conclusion
Most programme visibility issues in Showoff are resolved by adjusting widget entry limits or clearing browser cache. For persistent problems, ASP’s support team can ensure your agenda is complete, accurate, and attendee-friendly, keeping your event website reliable and engaging.
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