Why Does Clicking on a Library Article Lead to the E-Zone Login Page?

If visitors are being redirected to the E-Zone login page when trying to access a library article, there are usually two common reasons for this behavior.

⚙️ 1. Restricted Content Setting

• Certain exhibitor statuses may have Restricted Content enabled.

• To remove this restriction:

  1. Navigate to Modules > Exhibitors.

  2. Edit the exhibitor record in question.

  3. Go to Exhibitor Options > Advanced Tab.

  4. Untick the box for Restricted Content.

• This will make the library article publicly accessible for that status.

🛡️ 2. Secure Content Module

• If the Secure Content Module is enabled, content may only be accessible to users with proper credentials.

• To check this:

  1. In the back office, go to the left-hand menu and select Modules > Secure Content.

  2. Review which pages or content items are protected.

• Adjustments in this module may be required to allow public or specific access to library articles.