Within Exhibitor Zone 2, Group settings allow you to control which profile features are available to exhibitors assigned to each group. This gives you granular control over what exhibitors can view, edit, and submit within the Exhibitor Zone.
Exhibitor Profile Settings
Within the Exhibitor Profile section of a group, you can toggle visibility and access for key profile features, including:
Logo
Allows exhibitors to upload their brand logo, which is typically displayed across their exhibitor profile and listings. A clear, high-quality logo improves brand recognition and gives the profile a professional appearance.
Recommended size: 500 × 500px
Cover Image
Enables exhibitors to upload a large visual banner. This can be used to:
Promote products or services
Highlight special offers
Visually represent the brand
Cover images help exhibitors stand out when visitors browse the exhibitor list.
Email Address
Allows exhibitors to display a contact email address on their profile. This can be:
A general company email (for example, info@company.com), or
An individual contact’s email
This makes it easy for visitors to get in touch directly.
Social Links
Enables exhibitors to add links to social media platforms such as:
LinkedIn
Instagram
X (Twitter)
Facebook
Social links help extend engagement beyond the event and allow visitors to connect or research exhibitors further.
Company Description
Provides space for exhibitors to describe:
Who they are
What they offer
Why visitors should engage with them
This is commonly used to outline products, services, target audiences, and key differentiators.
Contact Information
Allows exhibitors to share additional contact details such as:
Phone numbers
Addresses
Named contacts
This supports follow-up and gives visitors flexibility in how they get in touch.
Approval Options
Some profile fields include approval settings.
When approval is enabled:
Submitted content must be reviewed by your team
Content will not be published until approved
This helps maintain content quality and brand standards.
Reviewing Submissions
To review pending approvals:
Navigate to Approvals on the right-hand side of the platform
Libraries
Libraries allow exhibitors to upload assets such as documents, images, or videos.
Within each group, you can:
Toggle which libraries exhibitors can access
Set minimum and maximum submission limits
Control availability using publish dates
Libraries are commonly used for:
Marketing materials
Product brochures
Health & safety documents
Categories
Categories help exhibitors classify themselves correctly.
For each group, you can:
Select which categories are available
Define minimum and maximum category selections
This ensures exhibitors are listed accurately and consistently across the site.
Forms
Forms are used to collect structured information from exhibitors.
Within group settings, you can:
Choose which forms exhibitors can access
Set minimum and maximum submission limits
Allow or restrict editing after submission
Editing Submitted Forms
Enabled: Exhibitors can update their responses after submission
Disabled: Submissions are locked, which is useful for compliance or deadline-driven forms
Best Practice Tips
Create groups early in your event setup
Use approvals selectively to avoid unnecessary delays
Keep rules consistent within each group
Review group settings regularly as the event progresses
Test the exhibitor experience by switching between groups where possible
Troubleshooting
Exhibitors can’t see a feature?
Check their assigned group settings
Too many approvals pending?
Review which fields genuinely require approval
Wrong exhibitors accessing content?
Confirm group assignments
Submission limits blocking progress?
Review minimum and maximum values
Using Groups with the Task List
If you plan to add profile fields, libraries, categories, or forms to the Task List, ensure these features are enabled in the relevant group settings first.
Tasks will only function correctly if the associated feature is available to the exhibitor’s group.
Examples
If a task requires uploading a logo, the Logo option must be enabled in the group’s profile settings
If a task references a library, that library must be accessible to the group
If a task uses a form or category, access must be enabled at group level
If a feature is not enabled for the group, exhibitors may be unable to see or complete the task.
Best Practice Tip (Tasks)
Before publishing tasks:
Review group settings for each exhibitor type
Confirm all required features are enabled
Test task completion from an exhibitor’s perspective
This ensures a smooth exhibitor journey and prevents blockers during task completion.
Summary
Using Groups in Exhibitor Zone 2 gives you precise control over the exhibitor journey. By managing profile access, approvals, libraries, categories, forms, and tasks at group level, you can create a structured, relevant, and well-managed experience for every exhibitor type.
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